Meet the Sn-ap team
Sn-ap is a group of people on a mission to make everyone want to travel by coach.
Who we are
Trip Controllers and Operations
Anna is a multilingual graduate with more than 4 years of experience in Broadcasting Journalism, Interpreting and Translations. She has a strong track record in the Travel industry, Retail and Customer service.
Anna Di DonatoLead Trip Controller
Haseena is a people person. She enjoys challenges and finds it rewarding helping others – all perfect attributes for a member of the Sn-ap Trip Controller team, working with our brilliant operators and helping Sn-ap customers.
Haseena ObareyTrip Controller
Aleksandra is Journalist, with multi-national experience in broadcasting and with wide array of publications. Certified senior yoga teacher and founder of yoga schools in US, Germany, France and UK. Founder of "Let 's Go Vegan".
Aleksandra HorwoodTrip Controller
Alla SchoombeeTrip Controller
Formerly a Tax and Reward Specialist with Citigroup, Pilates Obsessive Justine is People Manager and also manages our fantastic team of Trip Controllers.
Justine LivingstonePeople & Finance Manager
Hayley loves to travel. Favourite recent adventures include trips across Scandinavia and several provinces in China. Her background is in fundraising, research and project management.
Hayley HermanFinance and Admin
Marcus is a former president of Aston University Student Union. He's a keen skier, so he's done a lot of travelling by coach. He's pleased England's roads have fewer hairpin bends and steep, mountainous drops.
Marcus StandishGeneral Area Manager
Derby County fan Hannah graduated from Aston University with a degree in Economics, before joining Sn-ap in 2017. She leads the operations team in the East Midlands.
Hannah NorthridgeOperations Manager, East Midlands
Before Sn-ap, Harry travelled the world training racehorses. He’s now Sn-ap’s man in the West Country. His passions include bouldering and playing American Football. He also co-owns a food truck, travelling round the summer festival circuit.
Kylie is a growth marketer with over 5 years experience working with early stage tech startups and scaleups. Her focus is on creating great user experiences that reach the right people at the right time.
Kylie WhiteheadDigital Marketing Manager
Ed is a writer, loves cinema and music, and is addicted to curry.
Ed SpencerTrip Controller
Our most recent addition to the team, Atif is an avid movie buff, globetrotter, photographer and football enthusiast.
Atif ShamsudohaTrip Controller
Ben is an avid football fan who produces music in his spare time. An Arts and Animal lover who likes to explore the City.
Ben WalkerTrip Controller
Pawel has lived in the UK for 9 years, but comes originally from Łowicz, Poland. He has a masters degree in IT from the department of Maths & Computer Science in Łódź.
Pawel TrauthSenior Full Stack Developer
Is a magician.
Lukas JuhasFull Stack Developer
Silvia has a masters degree in Digital & Visual Communications and more than 15 years experience of working in media and creative agencies, e-commerce companies and web and marketing consultancies.
Silvia ChiappaloneUX/UI Designer
Alistair SwallowAlgo Designer
With fifteen years of Customer Service experience, and nine as a Team Leader, Arul is a key member of the Trip Control, Operator Liaison and Journey planning teams, with a unique view across the business.
Arul MariadossAlgo Tester
Thomas is former Commercial Director of Chiltern Railways. Previously Product Development Director for National Express, he came up with the idea for Sn-ap and quickly recognised its huge potential to transform Intercity Leisure Travel.
He founded digital agency Fat Beehive in 1997 and was one of the first into Shoreditch in the same year. He still owns Fat Beehive but has put in place a management team to enable him to lead product for Sn-ap.
Tom MoretonProduct Designer
Christy worked in Advertising before joining Aviva as Head of Group Marketing Strategy and Internal Engagement Director. For the last four years he has been Managing Director of full-service marketing services agency, The Gate London.
Christy Stewart-SmithSales & Marketing Director
Before joining Sn-ap, Paul was Area MD of Arriva London, responsible for one million passenger journeys every day. With his experience of massive transport logistics, Paul is the ideal person to manage Sn-ap’s growing transport logistics.
Paul AdcockOperations Director
Rob is the former Managing Director of Chiltern Railways and a transport and infrastructure development expert. He led the development of London Overground and is now also working on the East West rail route.
Leila is a founding partner at Kindred Capital. Leila is both an investor and an entrepreneur, with over a decade of operating experience in technology businesses across three continents.
Leila ZegnaInvestor Director, Kindred Capital
Simon has fifteen years of experience working with early stage, high growth technology businesses. He is currently CFO of LoopUp, a SaaS business specialising in remote business meetings, which successfully floated on AIM in 2016.
Simon HealeyInvestor Director
Ben Whitaker has been founder and CEO of several technology, payments and transit related companies including Masabi.com, the global digital ticketing provider innovating to save money for public transit agencies.
Ben WhitakerNon-Executive Director
Super, super impressed with this company.
[…] things I loved about Sn-ap: timely texts with frequent updates, live-tracking of your coach before it comes to your stop, and excellent customer service.
Brilliant service! Very easy to book. Certainly won’t be my last trip and will definitely recommend to everyone!
I have never had such an easy journey from Bristol to London. I will certainly use Sn-ap again.
Sn-ap is a group of people on a mission
to make everyone want to travel by coach.
Sn-ap people are
thoughtful and thorough
Sn-ap people like to help
each other and others
Sn-ap people think, talk and act as if
our customers and partners are listening.
Sn-ap people let colleagues and partners know
what is needed of them; but let them achieve it in whatever way suits them best.
We create win-win results
for travellers and transport providers, using tech.